JON GUERRIERO
SYSTEM_DIAGNOSTICS
IT Support Specialist with a focus on Systems & Infrastructure administration and 2+ years of experience.
Expert in managing Microsoft 365/Entra ID and Intune for 500+ users across 6 sites. SNHU graduate (GPA 3.96) with expertise in Docker and Linux administration.
Passionate about building robust, secure, and scalable IT infrastructures. Home lab enthusiast with 24/7 NAS environment and Docker/Compose service stack.
DATA_STREAM
IT Support Specialist | Systems Focus
- ▸ Manage Microsoft 365, Entra ID, and Intune for enterprise environment
- ▸ Author internal KB/SOP documentation, optimizing onboarding workflows
- ▸ Oversee hardware lifecycle via Stratacom/Jira
- ▸ Assist with server rack installation and network infrastructure
Process Guide & Warehouse Associate
- ▸ Coached associates on standardized workflows and safety practices
- ▸ Managed high-volume returns processing with strict SOP adherence
Home Lab | Systems Administrator & Architect
- ▸ Architect and operate NAS environment with Docker/Compose service stack
- ▸ Enforce hardened network exposure and VPN-only egress via WireGuard
TECH_STACK
Administration
- ◈ Microsoft 365 Admin Center
- ◈ Microsoft Entra ID (Azure AD)
- ◈ Jira Service Management
Endpoint Management
- ◈ Microsoft Intune
- ◈ Datto RMM
- ◈ Kandji
- ◈ N-Able
- ◈ Windows/macOS/iOS/Linux provisioning
Networking & Infrastructure
- ◈ TCP/IP
- ◈ Ethernet Termination (Cat5e/6)
- ◈ Server Rack Deployment
- ◈ WireGuard VPN
- ◈ Docker/Compose
- ◈ Linux (Ubuntu/Debian)
- ◈ NAS Architecture
CORE_MODULE
B.S. Information Technology
Southern New Hampshire University
INITIATE_UPLINK
DIRECT_CHANNELS
TRANSMIT_MESSAGE
TRANSMISSION COMPLETE
Message received. Expect response within 24 hours.